Return & Refund Policy

PORTLAND PET FOOD COMPANY RETURN & REFUND POLICY

Can I return product I bought on your site?

Sorry to hear that PPFC was not a good fit. We cannot accept any returns of unopened or opened product due to the safety of our food products. There are no refunds on orders once they have been processed and shipped, we hope you understand this is for the safety of your dog and others. We recommend donating any unopened product to a shelter, food bank, or dog in need.

Dissatisfied with product - How to return if not bought direct?

Thank you for your feedback. Please handle all returns with point of purchase directly.