All of our products are preservative and additive free. Our retort pouch meals are shelf-stable for 2 years and our treats are for 18 months. Once you open our meal pouches they last up to 5 days in the fridge.

Retort pouches are structured containers made of layers of laminate, paper products, or recycled materials. We gently cook our meals and fill the pouches, they are then hermetically sealed to guarantee a shelf life of two years. Meaning they can sit in your pantry while maintaining the same freshness as the day they were made. Just tear open and serve! Once open they last up to 5 days in the fridge, just like your food leftovers! The process of manufacturing pet food in retort pouches uses 75% less energy and 1/10th of the CO2 used to manufacture a metal can of pet food. Additionally, due to their size and shape, a standard 45-foot truck can ship 2.3 million retort packages at once, while the same trailer could only carry 200,000 8oz. cans, bringing down shipping costs and CO2 emissions.

All orders are shipped within 24 hours (weekends and holidays the timeframe is 48 hours) and typically take 2-7 business days depending on where you live in the USA. All of our orders are shipped from Portland, Oregon via USPS/UPS/FedEx.

Each batch is tested by third-party labs to ensure they are free from pathogens to ensure food safety. Our formulations are crafted alongside experienced food scientists, adhering to AAFCO guidelines to provide as close as possible to a 'complete and balanced diet' before the need for added supplements. Our products undergo routine laboratory testing and meet the requirements for the "guaranteed analysis" of crude protein, crude fat, crude fiber, and moisture.