Free shipping on one-time orders $40+ or on subscription orders $25+

How can we help?

FAQ

Ordering

How much should I feed my pet?

You can use our feeding calculator to find the right monthly amount for you. Visit it in our menu or footer.

Can I cancel my order?

We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.

Shipping & Returns

What is the shipping policy?

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information.

Can I order if I am outside of the USA?

We do not ship from this site to customers outside of the USA. If you are in Canada, Japan, or South Korea in retailers.

Get in touch

Have questions about your order, or a general enquiry?