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FAQ

Why does PPFC use eggshell calcium instead of ground bone in their products?

Many veterinarians have concerns about the danger of a large bone shard making its way through a grinder. Egg-shell calcium is a safer option, as it has the same amount of elemental calcium needed and absorbs at the same rate as the calcium phosphate that is found in bones.

Where does PPFC source their meat, vegetables and rice/grains?

We source our USDA inspected, hormone and antibiotic free meats from SP Provisions/Cascade Natural Meats. The meats we use are the very same cuts that are found in local supermarkets. It has always been our goal to produce products with local and sustainably sourced ingredients, including Bob’s Red Mill flour in our treats, local vegetables during growing season, and rice is from a local company (what local company? ins name). For our brew biscuits, we receive spent grain from Coalition Brewing, and a gluten-free, grain-free mix from Ground Breaker Brewing.

How much PPFC food should I feed my dog? How to transition to the PPFC Food?

We recommend feeding your dog twice daily. Portion size varies with your dog’s size, age, and activity level. Our food is labeled as a treat because we have chosen not to supplement our food. Thus, you will be adding it as a topper to your current food or feeding it as a supplemental meal. We believe that if you feed your dog a variety of food you will achieve a balanced diet for your pet. Please check with your vet if you plan to only feed this product to your pet. This food makes bland commercial food taste great and is economical when used as a topper or a special meal intermittently, like for a holiday meal, special occasion, to encourage a sick or elderly dog to eat their food, take their medication, etc.

When your pet transitions to a new food or supplement meal, it’s best to introduce it slowly. If you feed too much of the new food too quickly, your pet could experience food refusal and possibly some degree of stomach upset, diarrhea, vomiting, excess gas or constipation. The best method to transition from the current food to a new food is to gradually mix an increasing amount of the new product with the old over a period of time until the pet is receiving only the new product. This is very important so that you do not disrupt your pet’s digestive balance.

Are there any “By-Products” in your food?

Many dog food products use the term “by-product” on their label, which consist of animal parts that are not used for human consumption, such as bones, organs, blood, fatty tissue and intestines. PPFC uses whole meat, 100% fit for human consumption. Meat is the first ingredient on our nutritional label, which means it has the highest percentage in the contents of the serving. We use organs such as heart and liver for their nutritional qualities, but their use is clearly labeled.

How can the pouch food be shelf stable for 18 months? And is it ready to eat?

Our pouch food is revolutionary in the pet food market. This is the first microwavable, ready-to-eat dog meal available. The food is cooked in the pouch so no need to prepare anything! You can heat it in boiling water or microwave for a special treat, but it can also be served immediately! It is convenient as a meal in a rotational diet, a topper to add nutrition and variety, a soft treat, camping, traveling, hiking or just a convenient meal for busy consumers and dogs! Once opened, you may store it in the refrigerator for 2-4 days just like our fresh/frozen varieties.

How long will the PPFC fresh/frozen food stay fresh in the refrigerator or freezer?

Our products have been tested at a licensed lab for shelf life and shown to stay fresh for 3-4 days in a refrigerator kept between 37-40 degrees. Frozen products will stay fresh in the freezer for about 6 months. All frozen food should first be thawed in a refrigerator and not at room temperature.

Why did you choose to make cooked food versus raw?

There is much debate about raw diets versus cooked. We personally enjoyed cooking and weighed the positive and negatives of both diets. We felt a cooked diet was nutritional for dogs and provided a safer handling protocol.

Why did you choose a plastic container?

We took careful consideration of available packaging options for our products. We chose a clear see-through container so that customers could see the product that they were purchasing. We wanted a container that was recyclable, freezable and microwaveable. Dog owners can reuse our containers after washing for food storage or recycle them. The bags we reviewed did not guarantee to meet our three requirements for packaging but we will continue to monitor the packaging options that may best serve the needs of our clients, product freshness, products nutritional value, and environment. We chose a 12 oz. size as it is similar to a commercial can and consumers would be familiar with this portion. You may easily re-seal the container if you need to use smaller portions and it will keep fresh, making it more advantageous than a can. We are very interested in hearing from you about any improvements we can make to our product packaging.

Do I need to add supplements to PPFC food?

This product is intended for use as an enhancement to dry food or canned food. In some cases, a diet of only this product could be beneficial but please seek advice from your veterinarian.

Why is this product labeled as a supplemental meal/treat?

The Association of American Feed Control Officials (AAFCO) and Federal Drug Administration (FDA) classify two groups of pet food – “Completely Balanced Foods” or “Treats.” Completely balanced foods must meet all AAFCO regulations and have a minimum content of specific nutrients. To do this, pet food often contains additives, fillers and by-products. We’ve chosen not to add these components to PPFC’s products and let you as an owner, in conjunction with your veterinarian, decide if you need additional supplementation. The product has been through laboratory testing and meets the requirement for “guaranteed analysis” of crude protein, crude fat, crude fiber and moisture. Like humans, dogs should eat a variety of foods each week. Our products offer the opportunity for dogs to eat an array of meats and vegetables that may not be balanced at each meal but over a weekly period allow you to provide your dog with a balanced diet.

Do I need to worry about Salmonella and E.Coli with PPFC food?

We pride ourselves in the quality of our products, which means running a rigorous quality control program. An independent laboratory tests all of our batches for total bacteria, Salmonella, and E.Coli O157:H7. Even though we test our products before they leave our plant, the first level of our quality control begins with the sources of our meats – the control of bacteria begins at the farm. Working with responsible vendors in conjunction with our strict product testing procedures provides safe, healthy products.

Why should I buy PPFC food if I can make it at home? Can I make something similar at home?

You can absolutely make similar food for your dog at home. There are several excellent websites that can provide guidance on how to prepare home cooked meals. We created our recipes after extensive research on homemade dog food, consulting veterinary nutritional guidelines, and making decisions about supplementation to meet AAFCO guidelines. Like most things in life, there was a lot of good information, bad information and plain misinformation. Just like human nutrition requirements, there are a lot of opinions without research-based validation. Thus, we took our human nutrition experience and a literary review in dog food research and concluded to keep it simple and wholesome. Like humans who discuss their diet with a doctor, dog owners should discuss their dog’s nutrition with a veterinarian. Look for simple signs such as your dog’s appetite and weight. Some experts recommend a blood test routinely if you are only feeding your dog homemade food. We have done our best to increase the mineral content in our product by adding egg shells, using corn oil, and assuring we strive to meet AAFCO’s nutritional guidelines. The convenience factor of a product that provides a simple homemade meal that you can trust is priceless. A lot of individual attention is given to each meal we create for your dog… We even do the dishes!

Is there beer in the treats?

No. We use the spent grains, which is the barley or lentils/chestnuts that has been soaked in water and rinsed. The brewing companies use the liquid from the spent grains to create their beer. We gather the spent grains from them on brewing day to create our treats. No alcohol and no hops…just the same malty taste you may enjoy with your beer.

Where do you bake your treats? Do you follow any federal or state guidelines for production of your treats?

Quality assurance is the backbone of this company. We follow both state and federal guidelines as well as the American Association of Feed Control (AAFCO). We bake our biscuits in a commercial kitchen. PPFC is licensed as a pet food manufacturer in Oregon.

What else is in the spent grain treats?

We use limited ingredients in our treats. Our spent grain treats are just barley (spent grains), organic rye flour (wheat free), 100% natural peanut butter and eggs. We baste the biscuits in beef broth and that’s it! Spent grains contain very little gluten and our barley comes from IPA brews, which are low in wheat.

Are the treats preservative free?

Yes. To avoid the use of preservatives we bake our treats and then continue to bake them for 2-3 hours to assure the spent grains are dry. The result is a very dry cracker that dogs love for its taste and crunch.

Where can I purchase PPFC products?

You may purchase our treats here on our website as well as specialty stores and pop-up events. Click here to find a store near you with Portland Pet Food products.

Do you have any gluten/wheat free/grain free options?

We have created a line of grain & gluten-free products, including a grain-free Brew Biscuit! The products, like our spent grain products use only a few ingredients, including the highest quality all-natural grain & gluten free flour from Bob’s Red Mill.