Free shipping on one-time orders $40+ or on subscription orders $25+

Terms & Conditions

Welcome to Portland Pet Food Company. Please read these Terms and Conditions before using, or submitting content in any form or medium for publication on, Portland Pet Food Company. By continuing to use us, or by submitting content for publication on Portland Pet Food Company, you agree to abide, and that you are bound, by these Terms and Conditions. We reserve the right to change these Terms and Conditions at any time, and you agree (including by virtue of your continued use of our site) to be bound by any such changes. Unless explicitly stated otherwise, any new features or functionality that augment or enhance our site shall be subject to these Terms and Conditions. The most current version of these Terms and Conditions can be viewed at any time at:



The material appearing on this website (this “Site”), is provided as information about Portland Pet Food Company and as its online operational platform. The Site includes all text, photographs, graphics, video and audio content. The owner of this Site, Portland Pet Food Company LLC and its directors, agents, employees and affiliates (collectively "Portland Pet Food Company") assume no responsibility or liability for any consequences resulting directly or indirectly from any action or inaction you take based on the information found on or material linked to on this Site.

Any information on this Site is provided for promotional or informational purposes only and is not to be relied upon as a professional opinion. By using this Site, you accept and agree that following and using any information or recommendations provided on this Site is at your own risk.


These Terms of Use (“Terms”) were last updated on January 1st, 2024.

These Terms apply to all your activities on the Portland Pet Food Company website, the Portland Pet Food Company mobile applications, and other related services (“Services”).

If you live in the United States, Canada United Kingdom, Australia or residents of the European Union, by agreeing to these Terms, you agree to resolve disputes with Portland Pet Food Company through binding arbitration and you waive certain rights to participate in class actions.

1. Permission. You grant Portland Pet Food Company an irrevocable, nonexclusive, royalty-free license (right to sublicense) with worldwide permission to download, host, display, adapt, reproduce, copy, modify, distribute, perform, publish, post, market, and use photos, videos, articles, graphics from your submission in any media formats and through any media channels for free, including for commercial purposes and marketing purposes, without permission from or attributing the photographer, writer, designer or models for perpetuity. You understand that we will not pay you for any use of your photos, videos, articles, graphics or any content submitted.

2. Account. You need an account for most activities on the platform. When setting up and maintaining your account, you must provide and continue to provide accurate and complete information, including a valid email address. You have complete responsibility for your account and everything that happens on your account. You may not transfer your account to someone else or use someone else’s account without their permission. If you contact us to request access to an account, we will not grant you such access unless you can provide us the login credential information for that account. In the event of the death of a user, the account of that user will be closed. Portland Pet Food Company will not intervene in disputes between users who have shared account login credentials. You must notify us immediately if you suspect that someone may be using your account without your permission. Users must be at least 18 years of age to create an account on Portland Pet Food Company and use the Services. If you are younger than 18, you may not set up an account but we encourage you to ask a parent or guardian to help you open an account. If we discover that you have created an account and you are younger than 18 years of age, we will terminate your account.

3. Content and Behavior Rules. You agree to only use Portland Pet Food Company for lawful purposes. You are responsible for all content that you submit on our platform. Please keep images, videos, articles, graphics and other content you upload in line with the law and respect the intellectual property rights of others. We reserve the right to ban your account for repeated or major offenses.

4. Trademark & Copyright. Logos for Portland Pet Food Company are trademarks of Portland Pet Food Company and its affiliates (the “Marks”). You must obtain written permission from Portland Pet Food Company to use the Marks. All materials created by Portland Pet Food Company on the Site are protected by United States copyright laws as original works. The absence of a registered copyright symbol does not mean that such materials are not protected as belonging to Portland Pet Food Company. The contents of this Site are all copyrighted by Portland Pet Food Company, unless otherwise noted. You must obtain written permission from Portland Pet Food Company to use the contents of the Site in any manner not authorized by these Terms.

5. Use of Site. Portland Pet Food Company reserves the right to modify or discontinue, temporarily or permanently, the Site with or without notice. Portland Pet Food Company also reserves the right to terminate access to the Site for any reason.

6. Entire Agreement. These terms and conditions and any other legal notices, policies and guidelines of Portland Pet Food Company linked to these Terms or contained on this Site constitutes the entire agreement between you and Portland Pet Food Company relating to your use of this Site and supersedes any prior understandings or agreements (whether oral or written), claims, representations, and understandings of the parties regarding such subject matter. These Terms may not be amended or modified except by Portland Pet Food Company. If for any reason a court of competent jurisdiction finds any provision or portion of these Terms to be unenforceable, that portion or provision shall be enforced to the maximum extent permissible so as to effectuate the intent of the parties as reflected by that provision, and the remainder of these Terms shall continue in full force and effect. Failure by Portland Pet Food Company to enforce or exercise any provision of these Terms shall not constitute a waiver of that right. Paragraph headings are for reference only.

7. Site Terms of Use Modifications. Portland Pet Food Company may revise these terms of use for its website at any time without notice. By continuing to use the Site after Portland Pet Food Company modifies the Terms, you are agreeing to be bound by this updated version of these Terms.

8. Limitation of Liability. In no event shall Portland Pet Food Company or its affiliates be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to view or use the materials or content on the Site, even if Portland Pet Food Company has been notified orally or in writing of the possibility of such damage.

9. Governing Law. Any claim relating to Portland Pet Food Company website shall be governed by the laws of the State of California without regard to its conflict of law provisions. Copyright claims shall be brought in the Federal court having jurisdiction. If you are an agent or employee of a non-U.S. company whose operations are based in the United States or its territories, you agree that any dispute arising from these Terms will be adjudicated in the proper venue within the United States.

10. Indemnity. As a condition of your use of this Site, you indemnify and hold harmless Portland Pet Food Company and its directors and affiliates from and against any and all liabilities, expenses (including legal fees) and damages arising out of claims resulting or arising from your use of this Site.

11. Contact Us. The best way to get in touch with us is to contact us on our site.


These Terms was last updated on January 1, 2024.

When you sign up to become a content creator on the Portland Pet Food Company platform, you agree to abide by these Instructor Terms (“Terms”). As a creator, you are contracting directly with Portland Pet Food Company.

1. Trust & Safety. You understand that your use of the Services is subject to Portland Pet Food Company's approval, which we may grant or deny at our discretion. We reserve the right to remove articles, images, videos and any other submitted content from our site for any reason at any time, without prior notice.

2. Indemnification. You hereby fully indemnify Portland Pet Food Company for any legal actions and any damages awarded through any such legal actions or demands, including special damages and attorney fees, which may be brought against Portland Pet Food Company which arise from anything resulting of the materials you create or submitted through Portland Pet Food Company platforms.

3. Anti-Piracy. We use anti-piracy vendors to protect our content from unauthorized use. You hereby appoint Portland Pet Food Company and our anti-piracy vendors as your agents for the purpose of enforcing copyrights for content submitted.

4. Trademarks. You may use our trademarks only where we authorize you to do so.

5. Intellectual Property Ownership. You hereby represent and warrant that any materials on content you share through Portland Pet Food Company is fully owned or legally licensed by you. You will be held solely responsible for any misappropriation of another’s intellectual property through your offerings and fully indemnify Portland Pet Food Company for any actions required or penalties owed, including attorney’s fees, which arise from you using intellectual property which does not belong to you.

6. Changes to Content Once Submitted. Please note that once you submit any of your content, whether it is articles, images, videos or any related information or materials to our platforms, you will no longer be able to change or modify it. As such, you hereby warrant and promise that all of the content you post belongs entirely to you and that you have the authority to submit your content and that you grant Portland Pet Food Company a non-exclusive and irrevocable license to use your content, including the right to refuse your right to alter or modify the content in any way.